Shipping Policy

[Conventional Order Processing Scene]
Daily normal orders will be sorted, inspected and packaged in the standard process after confirmation, and dispatched within the conventional time window to ensure stable delivery efficiency.

[Special Item Packaging Scene]
For items with special appearance and fragile attributes, additional buffer protection and fixed packaging will be added to avoid damage during transit.

[Real-Time Tracking Inquiry Scene]
After order outbound, users can obtain tracking credentials through official channels, independently query transit nodes and grasp delivery progress in real time.

[Conventional Delivery Cycle Scene]
Under normal environmental and route conditions, orders will be delivered within the standard cycle. Remote routes will have gentle time extension.

[Logistics Abnormal Processing Scene]
When encountering delay, suspension and other problems, the team will actively verify the cause, follow up the solution and synchronize the latest progress in a timely manner.